Reports about damaged solid state drives (SSD) started to appear online shortly after the release of the August 2025 security updates for Windows. According to the report, the issue was caused after installation of the latest updates for Windows 11, version 24H2.
It was reproducibly according to the reports and involved copying large number of files or large files to the drives continuously. The SSDs would become inaccessible in worst case, which a reboot sometimes, but reportedly not all the time, would fix.
Microsoft confirmed that it was aware of the reports and investigating the issue. At least one manufacturer, Phison, also confirmed that it was investigating the issue.
Earlier this week, Phison published a statement on the issue. The company said that it could not reproduce the issue after running over 4,500 cumulative testing hours on drives that were said to be affected by the issue. Also, it stated that no customers or partners came forward with claims that their drives were affected during that time.
Microsoft published an update on the Admin Portal claiming that the Windows 11 update has nothing to do with the SSD problem. Microsoft writes: "After thorough investigation, Microsoft has found no connection between the August 2025 Windows security update and the types of hard drive failures reported on social media. As always, we continue to monitor feedback after the release of every Windows update, and will investigate any future reports."
The root cause of the issue remains unclear. Both Microsoft and Phison suggest that it could be related to another, yet unknown, issue that affects the systems of users who noticed the problems.
This pretty much leaves affected Windows users on their own in finding the root cause of the issue. Since the issue is caused by copying large amounts of data to an SSD that is at least 60 percent full, it is advised to avoid this scenario, if possible. This could involve using a different internal or external hard drive for larger write operations, if available, or postponing certain operations, such as the installation of a large game, or larger updates.
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