Fix: Microsoft Teams Notifications Not Working on Windows

Microsoft Teams notifications not working is a frustrating problem as you won’t be able to receive notifications or alerts for the received notifications. The problem mainly occurs due to bad internet connectivity, server outage, and disabled notification features.

Microsoft Teams Notifications not Working

Follow the mentioned fixes step-by-step to troubleshoot the following issue.

1. Check Your Network connection & Teams Server Status

The main reason causing this issue is a bad internet connection or server outage. You must check your internet connection and the Microsoft team’s server status.

First, check for the Microsoft Teams server by following the below steps:

1. Open any browser on your system and search for the https://downdetector.com/
2. Then, look for Microsoft Teams on the search bar.
3. Here, you will see the server graphs if running down or fine.

If found under maintenance, you must wait for it to recover. And in case if there is no issue with the Teams server, the problem may be caused due to unstable internet connection. You need to have a stable internet connection to receive notifications on Teams. Follow the instructions below to check and improve your internet connection.

• Check your data usage. If you exceed the daily limit, boost your current pack with an add-on data package.
• If you are using a Wi-Fi connection, then re-establish the Wi-Fi connection.
• Keep the router or other source device nearer to the client device to form a stable and strong internet connection.
• Use a wired connection instead of a wireless one to have a proper, fast, stable connection.

2. Disable Battery Saver

At most times, the enabled battery-saver feature on your system can restrict the Teams notification from appearing on the screen. Battery saver conflicts with most of the power-consuming apps and prevents some of their features from working to save battery life. Therefore, try disabling the battery saver and fix the issue.

Follow the instructions to turn off Battery saver mode:

1. Press the Win + I key together to Open Settings
2. Now navigate to System > Power & battery.

   

   Select Power & battery.

3. Scroll down and select Battery and expand the Battery saver
4. Click on to Turn off now button to disable the feature.

   

   Turn off battery saver

3. Re-login into the Microsoft Teams Account

Due to account authentication issues, you may stop getting Teams notifications. In such a case, try signing out of your account and then re-login with your account credentials to resolve Microsoft teams notifications not working and start receiving notifications again on Teams.

Below are the steps to re-login to your Microsoft Teams account:

1. Open the Teams application and tap the Profile icon at the top right corner.
2. Next, click the Sign-out option and confirm signing out.

   

   Sign out Microsoft Teams app

3. After logging out successfully, click on the sign-in option, enter your credentials to log into the account, and check if you have started receiving notifications.

4. Check your Availability Status in Teams

If you have set your Microsoft Teams status to other than Available, which may cause the team’s notification not working problem. As on busy or DND status, you won’t be able to receive notifications. Therefore, you must ensure that your Account status must be Available.

Follow the steps below to check your Microsoft Teams Status:

1. Launch the Teams app on your system.
2. Next, click on the Profile icon at the top-left corner.
3. Click on the status and choose Available from the list.

   

   Select Available Status

5. Enable Auto-Start Feature in Teams

If you are not receiving notifications on Microsoft Teams, it may be because the Teams app is not running in the background. Therefore, ensure that the Teams app must run in the background to avoid such an issue.

1. Launch the Microsoft Teams app
2. And at the top right corner, click on Settings and more (ellipsis) button.

   

   Click on Settings and more icon.

3. Now click on the Settings option and then on General
4. Next, under the Application section, click on Auto-start application

   

   Select the Auto-start application option

Now the app will automatically start running when you boot your Windows PC.

6. Enable Teams Notifications Feature

You may have disabled the Teams notification feature accidentally. Ensure that your Teams notification feature must be enabled to receive the notifications. If not, follow the instructions below to enable the feature.

1. Sign into your Microsoft Teams account with your credentials.
2. Next, click the Settings and More icon at the top right corner to click on Settings.

   

   Click on Settings to open it

3. Here click on Notifications.
4. On the next tab, select enable the option as per your preference.

   

   Enable the notification preferences

5. Next, click on the Chat option, expand each option, and set it as per your need and preference.

7. Turn Off Focus Assist (if applicable)

Focus assist is similar to Microsoft’s Do Not Disturb mode, which disallows or prohibits all those activities that disturb you. When the DND or Focus assist is enabled on your system, it won’t give you daily alerts or notifications. So, if you are not receiving notifications for Teams, it might be possible that this feature is enabled on your system. In such a case, you can either disable it or add Microsoft Teams as an exception. 

Follow the instructions below to disable Focus Assist:

1. Open the Windows Settings by pressing Win + I keys together
2. Navigate to System > Focus

   

   Click on Focus under System

3. Here end the Focus sessions to start receiving notifications.

   

   Unselect the start focus sessions

You can also add an exception for Microsoft Teams if you willingly use Focus Assist.

1. In the Focus Assist settings, click on Notifications.

   

   Click on Notifications under Focus

2. Then, select the option Set priority notifications.

   

   Click on Set Priority Notifications

3. Click on Add Apps option and select Microsoft Teams from the drop-down menu.

   

   Click on Add Apps

Now check if the Microsoft Teams notifications not working issue is resolved.      

8. Customize Teams Notifications for a Channel

If you are facing the Microsoft Teams notification not working issue while using a specific channel in Teams, it must be because the notification for the particular channel is not customized properly. Therefore, here customizing the channel notification will help you solve the issue.

Below are the steps to enable the notification feature for the particular channel:

1. Open the Microsoft Teams on your PC.
2. Next, click on the down arrow next to the teams and check all channels.
3. Then, right-click on the channel for which you are not receiving notification alerts.
4. Now, expand the drop-down menu for Channel notifications and select the custom option from the appeared list.

   

   Click on Custom on Channel notifications

And here, select the notifications you want to get when and where.

10. Use Teams Web Version

Most of the time, the native app can cause such problems. Therefore, here we suggest you use the Teams Web version and check if you start getting the notifications. You need to open your browser and visit the Teams web application. And allow the required notification permission from there.

11. Clear Teams Cache

If the Microsoft Teams stored cache gets corrupted, this can cause issues and stop the Microsoft Teams app from working properly, which is why the Microsoft teams notification stopped working. Therefore, we here suggest you clear the Teams cache timely to avoid the problem in question.

Follow the below steps to clear the Teams cache:

1. Close the Microsoft Teams app.
2. Next, launch the Run dialogue box by pressing the Windows + R key simultaneously.
3. Now, in the run box, type the command %AppData%\Microsoft\teams and tap Enter key.

   

   Type the command in the Run box

4. On the opened Teams folder, delete all the containing subfolders.
5. Once deleted, open the Microsoft Teams application and wait to see if you start receiving notifications or not.

If you are using the Teams Web version on Chrome, follow the steps below to flush the team online cache:

1. Launch the Run dialogue box by pressing the Windows + R key simultaneously
2. Then, on the run box, type %LocalAppData%\Google\Chrome\User Data\Default\ and press Enter key on the keyboard.

   

   Type the command in the Run box

3. On the opened window, navigate to the cache folder and Web data & cookies files.
4. Select and delete them.

   

   Delete cache folder and Web data & cookies files.

5. Now, launch the Microsoft Teams web version and see if Microsoft teams notifications start working.

12. Contact Teams Help Support

If none of the solutions above helped you fix the Microsoft Teams notifications not working problem, it must be because of a technical issue. So, we suggest you try contacting the Microsoft Support Team.  You can mail them on their official email id or raise a complaint ticket concerning the problem on the app. contacting them will surely help you fix the problem as you will get the resolution directly from the IT professionals or experts.

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