WhatsApp Messenger has a new AI feature called Writing Help. Meta believes this will help users who want to say something, but don't know how to say it.
So, how does it work? Writing Help is powered by Meta AI, which as you may know was added to the instant messaging in 2024. WhatsApp added some new AI features over the year, including Message Summaries. WhatsApp's Writing Help uses Private Processing technology, which I described in a previous article. Meta's announcement says that neither it nor WhatsApp can read your messages or the re-writes that are suggested by Meta AI.
To use Writing Help, Open WhatsApp on your phone, and type a message in a personal chat or a group chat. Tap on the new pencil icon, and you will see a list of suggestions from the AI. It rewrites your message into a style of your choice. You can choose a style like professional, funny, supportive, etc., and WhatsApp's AI will suggest results based on your selection. It also has an option to rephrase a sentence.
When you tap on one of the AI-generated suggestions, it doesn't send the message immediately. It replaces the text in the composer, and you can edit the text before tapping on the send button.
I don't have access to the feature yet, but from what I can tell, Writing Help is not a full-scale generative AI. That's a good thing, I don't like the idea of AI slop being delivered to my inbox. Besides, I'm sure scammers would love to use the tool to phish users.
I don't think this feature would fit in a conversation between friends, maybe for a joke or two, but it could be awkward if used in regular chats. Perhaps it could be useful if you're contacting a business, or some third-party, and wanted your message to sound formal, respectful. Or, maybe, it was added simply for the sake of getting more people to use the AI.
Writing Help is rolling out for English language users in the United States and other countries.
What do you think about Writing Help?
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